# Scenepond API Acceptable Use Policy
Effective: October 8, 2026 · Version: 1.0
## 1. Scope
This policy covers every enabled model, account, API call, prompt, reference image or other source material and generated result at https://open.scenepond.ai, including text, text-to-image, image generation, image-to-video and other enabled generation interfaces. The individual operator of Scenepond API handles enforcement. Contact [api-support@scenepond.ai](mailto:api-support@scenepond.ai) for support, reports and appeals. Changing models, clients or protocols does not waive these rules.
## 2. Six prohibited categories
1. **Pornography, NSFW and non-consensual sexual content:** pornography, explicit sexual acts, sexual exploitation, non-consensual intimate imagery, pornographic face swaps and revenge pornography.
2. **Violence, gore and harm:** extreme gore, abuse or dismemberment, violent threats, terrorist promotion or recruitment, incitement or assistance to harm others, and encouragement of self-harm.
3. **Hate speech:** dehumanization, hate, discriminatory attacks, persecution or violent incitement based on protected characteristics such as race, ethnicity, religion, nationality, gender, sexual orientation or disability.
4. **Child-unsafe content and CSAM:** child sexual abuse material, sexualization, grooming or sexual exploitation of minors, including AI-generated or fictional material and purported consent. Do not submit, request, retain or distribute such content.
5. **Deepfakes and impersonation:** unauthorized copying of identity, likeness or voice for deception, non-consensual intimate imagery, fraudulent impersonation or false endorsement. Do not present synthetic material as genuine evidence to mislead others. Authorized lawful creative uses must respect rights and disclose synthetic origin where otherwise misleading.
6. **Copyright, trademark and other rights violations:** use of protected works, likenesses, brands or third-party material without necessary rights, false claims of official authorization, or evasion of intellectual-property protections. Obtain rights needed for inputs and output use.
Fraud, harassment, disclosure of private personal data, service attacks, credential abuse, billing evasion and bypassing platform or upstream safety controls are also prohibited. This service is intended only for users aged 18 or older.
## 3. Implemented checks and their scope
Pre-generation request-text keyword filtering is enabled. Text is extracted from supported requests and matched without case sensitivity against the configured blocklist. Matches are rejected before the model upstream is called. Listed terms cover some child sexual exploitation, non-consensual pornography, extreme violence, terrorist recruitment and hate incitement. Administrators can update the list as omissions are found.
This control covers extracted text, is not semantic moderation and does not inspect reference images, audio or every protocol. There is currently no uniform automated review of generated results before return. Upstream model safeguards vary and do not replace complete platform input and output review. Review outputs before use or publication, and do not intentionally request prohibited content or evade upstream checks.
Post-generation reports are manually reviewed using locatable records and lawful evidence supplied by the reporter. Accounts and keys may be restricted and content within our control removed. We do not promise retention or inspection of every generated file and cannot control material already exported or posted elsewhere. This section will be updated when additional automatic safeguards are actually deployed.
## 4. Reports and actions
Email the request ID, model, time, accessible content link and specific reason. Rights complaints should identify ownership, the alleged infringement location and contact information. Do not attach or reproduce suspected CSAM, passwords, API keys or another person's sensitive credentials. Contact competent local authorities for imminent physical danger.
The operator checks locatable evidence and may reject requests, require remediation, restrict access, suspend or terminate keys or accounts, or remove content within its control, depending on severity. Serious harm or legal duties may require immediate restrictions; suspected crimes are handled under applicable law. Reports are normally acknowledged within five business days, with next steps explained for complex investigations. Related safety and report records follow the Privacy Policy.
## 5. Appeals and balance
Appeal through the same email with a request ID, explanation and additional evidence for manual review. Restrictions may remain during investigation. Enforcement does not automatically forfeit purchased balance. Balance, refunds, personal data and non-waivable rights remain subject to the [Terms](https://open.scenepond.ai/en/user-agreement), [Refund Policy](https://open.scenepond.ai/en/refund-policy), [Privacy Policy](https://open.scenepond.ai/en/privacy-policy) and applicable law.
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